Representations and Complaints

IMPORTANT CONTACTS

England
Children's Commissioner for England

Help at Hand – Free confidential support and advice and information for young people in care living away from home or working with Children’s Services.

Tel: 0800 528 0731 (free phone number)
Email: help.team@childrenscommissioner.gov.uk

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD

Tel: 0300 123 1231

Guidance on Chapter 5 of the Regulations – Policies, Records, Complaints and Notifications

Regulation 5 - Engaging with the Wider System to Ensure Each Child’s Needs are Met

The Children’s Views, Wishes and Feelings Standard